Workflow & Automation Builds
Make your day-to-day operations consistent and less manual.
- Intake → follow-up → handoff workflow
- Routing, reminders, status updates
- Owner/operator playbook for maintenance
Automation • Customer experience • Lead flow • KPI visibility
Consulting that ships real systems
I help businesses reduce manual work, speed up follow-up, and build simple reporting — using clean processes and automation your team can actually maintain.
$150/hr transparent hourly billing
Deliverables documented + owned by your team
No fluff clear scope + fast iteration
Core services (with real-world examples)
These are the “lanes” that cover most businesses. Each one is scoped in hours with clear deliverables.
Customer Experience Systems
Improve response quality and reduce “who handles this?” confusion.
- Lead qualification flows
- Support triage + escalation rules
- Knowledge structure + QA checklist
Growth & Lead Flow
Turn interest into pipeline with consistent follow-up.
- Outreach + nurture sequences
- Landing page messaging cleanup
- Simple testing + KPI tracking
Dashboards & KPIs
Make decisions based on a small set of metrics that actually matter.
- Define 8–12 KPIs
- Owner-friendly dashboard layout
- Weekly/monthly reporting cadence
Technical Advisory (Fractional CTO-lite)
Avoid rebuilds and tool sprawl with clear architecture decisions.
- Build vs buy guidance
- Integration patterns
- Implementation checkpoints + QA
Example from our work together
We organized a multi-site setup where each domain maps to its own templates and static assets (so sites don’t collide).
- Site-scoped templates
- Site-scoped assets
- Cleaner maintenance + faster launches
How engagements run
Fast, simple process — designed to ship improvements while keeping your team in control.
- Discover: goals, tools, bottlenecks, opportunities.
- Plan: workflow map + success metrics + build outline.
- Build: implement, test, iterate (quick feedback loops).
- Handoff: docs, training, and “how to maintain it.”
Rate
$150 / hour
- Advisory: 2–4 hrs/week
- Build sprint: 20–60 hrs scoped
- Hybrid: sprint + light retainer
You’ll always receive a written scope and a deliverables list.